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Whether you’re ordering, sampling, partnering, or curious, we reply to every message within 24 hours.
Drop us a note and we’ll get back to you by your preferred channel, usually within a few hours during business days.
You might find an instant answer in one of these:
UAE orders typically arrive within 1–3 business days. International shipping takes 5–10 business days depending on destination. Full breakdown: Shipping & Delivery.
Unopened items can be returned within 14 days for a full refund. Opened bottles cannot be returned for hygiene reasons. Details: Returns & Refunds.
Yes, every fragrance is sourced from authorised distributors or directly from the maison. Each shipment includes its batch code and we offer a money-back guarantee if you ever doubt authenticity.
Yes, we run a private-label programme for hotels, retailers, and emerging brands. Minimum orders start at 50 units. Learn more: Private Label.
Visa, Mastercard, Amex, Apple Pay, PayPal, Tabby (4-instalment), Tamara, and Cash on Delivery for UAE orders.
Many of our perfumes are available in travel-size 30 ml, great for trying a scent before committing to a full bottle. Filter the catalogue by "30ml" size on any archive page.
Explore curated collections, niche brands, and signature Arabian perfumery.
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